Support & Delivery

Customers understandably prefer to be kept well-informed throughout the ordering and delivery process. Orders are always delivered on time and sometimes ahead of schedule.

Our logistics team, with our transport partner, James Pugh & Sons, each have over 20 years’ experience in the special handling and transportation of our sports and play products from warehouse to customer.

From full-sized athletics tracks and football pitches to children’s play areas

Because we deliver anywhere in the UK, some fields, schools or playgrounds may have limited access. Our delivery service is organised to suit any size of order for delivery to the site where our customer is working.

James Pugh & Sons allocates different types of vehicles for the products being delivered and location of our customers’ sites:

• Curtain-sided articulated lorries for full truckloads of products
• Vans for smaller deliveries – perhaps to fulfil an order for replacement parts
• ‘Moffett’ vehicles which are fitted with a forklift truck. These vehicles enable us to deliver to sites where access is restricted and unloading is tricky.